Plans & Benefits: SSI, LTC & Waivers

Are you new to managed care?

If you’re a nursing facility resident or a waiver participant, you might be wondering how this all works. Don’t worry. As one of the country’s leading MCOs for seniors and people with disabilities, we’re experts at serving people like you. We’ll answer any questions you have every step of the way.

Benefits Overview

Our service coordinators work with you, your family and friends, doctors, and community groups. We help you get what you need to live the way you want. We also have special benefits for waiver members and certain members on SSI.

SSI, LTC & Waivers Brochure

Extra Benefits and Services

With Amerigroup, you get all your regular KanCare benefits PLUS extra benefits to help you manage your health and life. Read this booklet to learn how to get the most out of your special Amerigroup benefits.

Value-added Benefits Booklet

Pharmacy & Prescription Drugs

The Amerigroup pharmacy benefit covers a wide range of prescriptions and over-the-counter medicines. More than 50,000 pharmacies across the U.S. are in our network.

Pharmacy & Prescription Drugs

Express Scripts Registration

ESI Mail Order Form

Prescription Drug Reimbursement Form

Prior Authorization

You can email and ask us for an exception at wrkgp-submitmyexceptionreq@anthem.com.

Drug Interactions and Side Effects

Learn more about drug interactions or side effects on the ESI Drug Information website.

Behavioral Health

If you think you might have a behavioral health issue like depression or substance use disorder, the best thing you can do is get help. We offer lots of ways to help you get started.

Behavioral Health

Eligibility & Enrollment

Join the health plan that gives you more – extra benefits, experience and commitment. Find out if you’re eligible and how to choose Amerigroup.

Eligibility and Enrollment


Part of staying healthy is getting the care you need when you need it, and we make getting there easy.

Transportation Flier

Over-The-Counter (OTC) Catalog

Each month, we’ll give you up to $10 to pay for the OTC products you need to stay healthy. This catalog has information about the items you can order and how to get them.

OTC Catalog

Care Coordination

With your help and help from your PCP and specialists, your service coordinator is here to help make sure all your health care needs are met.

Service Coordination Flier

Frequently Asked Questions

Frequently Asked Questions

Notice of Privacy Practices Update
Grievance (complaint)

How to file a grievance (complaint) with us.